This scenario doesn't have to ring true for it to be worth your time to give some thought to the intersection of social media and social work. How can social workers best navigate all the newish decisions regarding relationships with client outside of the professional space. What information is okay to include in email? How do you respond if a client asks to be friends on Facebook? Or a former client wants to connect on LinkedIn? What if that former client regularly refers people to the social worker's practice? What if a client writes a review on Yelp that includes criticism of the social worker never mentioned in session?
Knowing how to respond to these questions is tricky, whether they come up in real life or on the social work licensing exam. Happily--though the NASW Code of Ethics hasn't directly addressed social media issues as of this writing--there is reading and listening to do that will help you figure out BEST answers for the exam and for your social work career.
Here, two articles and a podcast on the topic worth checking out:
- Developing a Social Media Ethics Policy (Social Work Today)
- Social Media Use and Social Work Practice: Boundary and Ethical Considerations (inSocialWork Podcast)
- Social Media and Social Work: A Question of Ethics (SocialWorkLicensure.org)